August Miller
Summary
I build systems that actually work in the most regulated and fragmented industry there is. I've spent four years as a core architect and leader on MyChart Central, an interoperability platform for MyChart, and Epic ID, the patient identity that powers it. Neither of these systems existed before I joined Epic. Today, MyChart Central and Epic ID are used by millions of patients at 346 organizations across all 50 states.
Experience
Software Engineering Team Lead, MyChart Central — Epic Systems, Verona, WIJune 2023 — Present
- Directly manage 6 engineers working across multiple projects. I have led dozens of project teams ranging from 4 to 9 engineers.
- Architected a highly scalable cloud-native OpenID Connect provider. Led a team of 5 engineers in migrating 3.5M patients to the new system in a live environment.
- ForbesLed a team of 5 engineers in migrating a legacy system from a single database to multi-region active-active deployment. It currently serves millions of HIPAA-covered accounts across the nation.
- Co-lead the ongoing cloud migration taking legacy MyChart from quarterly releases to a continuous-delivery SaaS offering.
- Becker'sRan a single-day Epic ID rollout across Louisiana, working directly with 9 health systems to resolve networking and deployment issues in their production environments.
- Becker'sWorked with dozens of health systems on blocking issues during a historic two-week rollout of Epic ID across all 50 states.
- Gathered evidence, worked with auditors, and built developer processes for MyChart Central's SOC 2 Type I and Type II compliance.
- Built the monitoring system that now pages on-call staff for MyChart outages. Formed a team to maintain it, and own our ongoing on-call process.
- Presented several topics on architecture principles and internal AI tooling to all 3,000 Epic engineers.
Software Engineer, MyChart Central — Epic Systems, Verona, WIJune 2022 — June 2023
- Designed MyChart Central's patient onboarding (HL7 FHIR demographics, Epic ID creation, record linking). Completed by millions of patients across 346 health systems.
- Contributed to an Epic patent filing on the demographic bootstrapping approach.
Skills
Architecture: distributed systems, multi-region active-active, high availability, hybrid legacy-cloud integration
Identity & Access: IAM, OAuth 2.0, OpenID Connect (OIDC), federated identity, single sign-on (SSO)
Cloud & Operations: Azure, Docker, Kubernetes, Linux, OpenTelemetry, on-call production support
Languages & Frameworks: C#, .NET Core, ASP.NET, TypeScript, React, Python, SQL, MUMPS
Healthcare & Compliance: HL7 FHIR, patient record linking, HIPAA-aligned PHI security, SOC 2 compliance
Education
B.S. in Software Engineering, Michigan Technological University · Minor in Mathematical Sciences · GPA 4.0/4.02022