August Miller

Madison, WI LinkedIn GitHub

Summary

I build systems that actually work in the most regulated and fragmented industry there is. I've spent four years as a core architect and leader on MyChart Central, an interoperability platform for MyChart, and Epic ID, the patient identity that powers it. Neither of these systems existed before I joined Epic. Today, MyChart Central and Epic ID are used by millions of patients at 346 organizations across all 50 states.

Experience

Software Engineering Team Lead, MyChart Central — Epic Systems, Verona, WIJune 2023 — Present

  • Directly manage 6 engineers working across multiple projects. I have led dozens of project teams ranging from 4 to 9 engineers.
  • Architected a highly scalable cloud-native OpenID Connect provider. Led a team of 5 engineers in migrating 3.5M patients to the new system in a live environment.
  • ForbesLed a team of 5 engineers in migrating a legacy system from a single database to multi-region active-active deployment. It currently serves millions of HIPAA-covered accounts across the nation.
  • Co-lead the ongoing cloud migration taking legacy MyChart from quarterly releases to a continuous-delivery SaaS offering.
  • Becker'sRan a single-day Epic ID rollout across Louisiana, working directly with 9 health systems to resolve networking and deployment issues in their production environments.
  • Becker'sWorked with dozens of health systems on blocking issues during a historic two-week rollout of Epic ID across all 50 states.
  • Gathered evidence, worked with auditors, and built developer processes for MyChart Central's SOC 2 Type I and Type II compliance.
  • Built the monitoring system that now pages on-call staff for MyChart outages. Formed a team to maintain it, and own our ongoing on-call process.
  • Presented several topics on architecture principles and internal AI tooling to all 3,000 Epic engineers.

Software Engineer, MyChart Central — Epic Systems, Verona, WIJune 2022 — June 2023

  • Designed MyChart Central's patient onboarding (HL7 FHIR demographics, Epic ID creation, record linking). Completed by millions of patients across 346 health systems.
  • Contributed to an Epic patent filing on the demographic bootstrapping approach.

Skills

Architecture: distributed systems, multi-region active-active, high availability, hybrid legacy-cloud integration

Identity & Access: IAM, OAuth 2.0, OpenID Connect (OIDC), federated identity, single sign-on (SSO)

Cloud & Operations: Azure, Docker, Kubernetes, Linux, OpenTelemetry, on-call production support

Languages & Frameworks: C#, .NET Core, ASP.NET, TypeScript, React, Python, SQL, MUMPS

Healthcare & Compliance: HL7 FHIR, patient record linking, HIPAA-aligned PHI security, SOC 2 compliance

Education

B.S. in Software Engineering, Michigan Technological University · Minor in Mathematical Sciences · GPA 4.0/4.02022