August Miller

August Miller

I build systems that actually work

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I build systems that actually work in the most regulated and fragmented industry there is. I've spent four years as a core architect and leader on MyChart Central, an interoperability platform for MyChart, and Epic ID, the patient identity that powers it. Neither of these systems existed before I joined Epic. Today, MyChart Central and Epic ID are used by millions of patients at 346 organizations across all 50 states.

346
Organizations
50
States
200M
Patients

Epic Systems

Verona, WI

Software Engineering Team Lead, MyChart Central

June 2023 — Present
  • Directly manage 6 engineers working across multiple projects. I have led dozens of project teams ranging from 4 to 9 engineers.
  • Architected a highly scalable cloud-native OpenID Connect provider. Led a team of 5 engineers in migrating 3.5M patients to the new system in a live environment.
  • Led a team of 5 engineers in migrating a legacy system from a single database to multi-region active-active deployment. It currently serves millions of HIPAA-covered accounts across the nation.
  • Co-lead the ongoing cloud migration taking legacy MyChart from quarterly releases to a continuous-delivery SaaS offering.
  • Ran a single-day Epic ID rollout across Louisiana, working directly with 9 health systems to resolve networking and deployment issues in their production environments.
  • Worked with dozens of health systems on blocking issues during a historic two-week rollout of Epic ID across all 50 states.
  • Gathered evidence, worked with auditors, and built developer processes for MyChart Central's SOC 2 Type I and Type II compliance.
  • Built the monitoring system that now pages on-call staff for MyChart outages. Formed a team to maintain it, and own our ongoing on-call process.
  • Presented several topics on architecture principles and internal AI tooling to all 3,000 Epic engineers.

Software Engineer, MyChart Central

June 2022 — June 2023
  • Designed MyChart Central's patient onboarding (HL7 FHIR demographics, Epic ID creation, record linking). Completed by millions of patients across 346 health systems.
  • Contributed to an Epic patent filing on the demographic bootstrapping approach.

B.S. in Software Engineering

Michigan Technological University — 2022

Minor in Mathematical Sciences · GPA 4.0/4.0

Architecture

distributed systems, multi-region active-active, high availability, hybrid legacy-cloud integration

Identity & Access

IAM, OAuth 2.0, OpenID Connect (OIDC), federated identity, single sign-on (SSO)

Cloud & Operations

Azure, Docker, Kubernetes, Linux, OpenTelemetry, on-call production support

Languages & Frameworks

C#, .NET Core, ASP.NET, TypeScript, React, Python, SQL, MUMPS

Healthcare & Compliance

HL7 FHIR, patient record linking, HIPAA-aligned PHI security, SOC 2 compliance